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You sell. We ship worldwide.Ship your customers orders abroad, from India
For Instagram sellers, boutiques, home-food makers and small shops — anywhere in India. Shipped from our own warehouse in Kerala: we collect anywhere in Kerala, or you courier the parcel to us from the rest of India, and we get it to your customer with tracking in your name.
How it works for businesses
Open a free business account once. After that, every order is four steps.
Get the order
Your customer abroad orders from you the way they always do — on Instagram, WhatsApp or in your shop.
Book it and send it to us
Book the shipment in your business account and courier the parcel to our warehouse in Kerala, from anywhere in India.
Pay, or send your customer the link
We weigh the parcel and send you the price. Pay it yourself, or send your customer the payment link.
Delivered to your customer, in your name
It flies to your customer abroad, and the tracking emails reach them in your name, not ours.
The two ways a parcel leaves here
Most of what confuses people about sending an order abroad comes down to one question nobody states plainly: are you the exporter, or is your customer simply receiving their own parcel? We run both, and which one you are on decides everything else.
If your business is registered as an exporter
You have a GSTIN, an IEC and an AD code. Your parcel ships as your export, under your own IEC, and you authorise our carrier to file the shipping bill (CSB-V) for it. You pay the freight and build it into your price. The commercial invoice carries your business.
If your business is not registered
This is the simple route, and it is where most sellers start. You do not export at all. Your customer abroad receives the parcel as their own, under our personal forwarding terms. You book the shipment, put your bill for the order in the parcel, and send it to our warehouse. We weigh it, photograph it, and send your customer a link to pay the shipping. As soon as they pay, it ships, and the tracking emails reach them in your name.
What you get either way
- The price before you book, and what your buyer may pay in duty. Some lanes go duty paid, so your buyer has nothing to pay at the door.
- A payment link you can send your customer, so they pay the shipping themselves and it never goes on your bill.
- Every parcel weighed and photographed on arrival. You pay the price from our scale, and nothing is added afterwards.
- Your customers and their addresses in one place, or a link your buyer fills in themselves.
- Tracking emails that reach your buyer in your name, not ours.
- No minimum. One customer order is fine, and so is a single product sample for a buyer abroad.
- Thirty days of free storage: keep your stock with us and we ship each order as it comes in, or let orders accumulate and ship once.
Ask us in your language
Sellers write to us in Malayalam, Manglish, Hindi and Hinglish, so every answer below can also be read in those languages.
How do I send a dress from my boutique to a customer in Dubai?
Book the shipment on your India Rabbit business account, put your bill for the order inside the parcel, and get the parcel to our warehouse in Kerala: we collect it from anywhere in Kerala, or you send it by any domestic courier. We weigh and photograph it and send your customer a link to pay the shipping. The moment they pay, it ships, and the tracking emails reach them in your name. A 1 kg parcel to the UAE is about ₹2,500–4,000 by direct courier or ₹1,000–2,000 on the consolidated Economy service, 4–8 business days from dispatch.
Can my customer abroad pay the shipping themselves?
Yes. On the simple route that is how it works: we send your customer a payment link for the shipping, it never goes on your bill, and you pay nothing in advance. If you would rather charge the shipping yourself, pay the same link and it works the same way.
I have no IEC and no GST. Can I still send my customer’s order abroad?
We ship on two routes. On the simple route you do not export at all: your customer abroad receives the parcel as their own, under our personal forwarding terms, and pays the shipping. If your business is registered (GSTIN, IEC, AD code), your parcel ships as your own export instead, and our carrier files the CSB-V shipping bill for it. Whether your own business should register depends on what you sell, how much and how often; we do not rule on that.
How much does it cost to send a saree to a customer in Canada?
One saree packs at about 1 kg. To Canada that is about ₹4,000–5,500 by direct courier, 4–14 business days from dispatch; three sarees, about 3 kg, ₹7,000–8,500. For 1 kg to the UK it is ₹4,000–5,000 direct or ₹1,500–2,500 Economy; to the USA ₹4,000–5,500 or ₹2,500–4,000; to Australia ₹4,000–5,000 direct. These are published ranges, not quotes: the calculator gives the exact price for your box before you book, and any duty at your customer’s end is separate.
I sell on Instagram and WhatsApp. Can I ship those orders abroad?
Yes. That is who the business account is built for: you need no website and no marketplace. Put your bill for the order in the parcel and send it to us. Clothing, handloom, books and handicrafts are routine. Food, pickles, cosmetics and ayurvedic products depend on the destination country’s rules, so check the prohibited-items page for that country before you take the order.
Will you pick the parcel up from my shop?
Yes, from anywhere in Kerala. Tell us when you book the shipment and we arrange the collection; that domestic leg is charged at cost, and we tell you the figure first. From outside Kerala, send it to our warehouse in Kerala by any domestic courier. Add a pre-alert on your account when it is on its way, so we know whose parcel it is and can flag anything that will not fly before it travels.
How many days does it take to reach my customer?
From the day it leaves our warehouse in Kerala: UAE 4–8 business days, Saudi Arabia 4–6, UK 4–10, USA 4–12, Canada 4–14, Australia 4–14. Add the time the parcel takes to reach us and the time your customer takes to pay the link; it ships the day they pay. Every destination page shows its own figure.
I am not in Kerala — I am in Surat, Delhi or Chennai. Does this still work?
Yes. Where you are changes only how the parcel reaches us, not how it ships. Send it to our warehouse in Kerala by any domestic courier, and from there it is handled exactly like a parcel from Kochi.
Read in മലയാളം / हिन्दी
മലയാളം
എന്റെ ബോട്ടിക്കിൽ നിന്ന് ദുബായിലേക്ക് ഡ്രസ്സ് എങ്ങനെ അയക്കാം?
നിങ്ങളുടെ India Rabbit ബിസിനസ് അക്കൗണ്ടിൽ ഷിപ്പ്മെന്റ് ബുക്ക് ചെയ്യുക, ഓർഡറിന്റെ ബിൽ പാഴ്സലിനുള്ളിൽ വയ്ക്കുക, പാഴ്സൽ കേരളത്തിലെ ഞങ്ങളുടെ വെയർഹൗസിലേക്ക് എത്തിക്കുക — കേരളത്തിൽ എവിടെ നിന്നും ഞങ്ങൾ എടുക്കും, അല്ലെങ്കിൽ ഏതെങ്കിലും domestic courier വഴി അയയ്ക്കാം. ഞങ്ങൾ തൂക്കി, ഫോട്ടോ എടുത്ത്, ഷിപ്പിംഗ് പണം അടയ്ക്കാനുള്ള ലിങ്ക് നിങ്ങളുടെ കസ്റ്റമർക്ക് അയയ്ക്കും. അവർ പണം അടച്ച ഉടൻ പാഴ്സൽ പോകും; ട്രാക്കിംഗ് ഇമെയിലുകൾ നിങ്ങളുടെ പേരിലാണ് കസ്റ്റമർക്ക് എത്തുക. 1 kg UAE-ലേക്ക് ഏകദേശം ₹2,500–4,000 (direct courier) അല്ലെങ്കിൽ ₹1,000–2,000 (Economy); 4–8 പ്രവൃത്തി ദിവസം.
Ente boutique il ninnu Dubai lekku dress engane ayakkam? Ninte India Rabbit business account il shipment book cheyyuka, order inte bill parcel inullil vekkuka, parcel Kerala yile njangalude warehouse il ethikkuka — Kerala il evide ninnum njangal edukkum, allenkil ethu domestic courier vazhiyum ayakkam. Njangal thookki, photo eduthu, shipping pay cheyyan ulla link ninte customer inu ayakkum. Avar pay cheytha udan parcel pokum; tracking emails ninte peril aanu customer inu ethuka. 1 kg UAE lekku ekadesham ₹2,500–4,000 (direct) allenkil ₹1,000–2,000 (Economy), 4–8 working days.
കസ്റ്റമർക്ക് തന്നെ ഷിപ്പിംഗ് ചാർജ് അടയ്ക്കാൻ പറ്റുമോ?
അതെ. Simple route-ൽ ഇങ്ങനെയാണ്: ഷിപ്പിംഗിനുള്ള പേയ്മെന്റ് ലിങ്ക് ഞങ്ങൾ നിങ്ങളുടെ കസ്റ്റമർക്ക് അയയ്ക്കും; അത് നിങ്ങളുടെ ബില്ലിൽ വരില്ല, മുൻകൂർ ഒന്നും അടയ്ക്കേണ്ടതുമില്ല. നിങ്ങൾ തന്നെ അടയ്ക്കണമെങ്കിൽ ആ ലിങ്ക് നിങ്ങൾ പേ ചെയ്താൽ മതി.
Customer thanne shipping charge pay cheyyan pattumo? Athe. Simple route il ingane aanu: shipping inte payment link njangal ninte customer inu ayakkum; athu ninte bill il varilla, advance onnum kodukkanda. Nee thanne pay cheyyanam enkil aa link nee pay cheythal mathi.
IEC-യോ GST-യോ ഇല്ലാതെ വിദേശത്തേക്ക് ഓർഡർ അയയ്ക്കാൻ പറ്റുമോ?
ഞങ്ങൾക്ക് രണ്ട് വഴികളുണ്ട്. Simple route-ൽ നിങ്ങൾ എക്സ്പോർട്ട് ചെയ്യുന്നില്ല: വിദേശത്തുള്ള നിങ്ങളുടെ കസ്റ്റമർ പാഴ്സൽ സ്വന്തം പാഴ്സലായി, ഞങ്ങളുടെ personal forwarding നിബന്ധനകളിൽ സ്വീകരിക്കുന്നു, ഷിപ്പിംഗ് പണം അടയ്ക്കുന്നു. രജിസ്റ്റർ ചെയ്ത ബിസിനസാണെങ്കിൽ (GSTIN, IEC, AD code) പാഴ്സൽ നിങ്ങളുടെ സ്വന്തം export ആയി പോകും; CSB-V shipping bill ഞങ്ങളുടെ carrier ഫയൽ ചെയ്യും. നിങ്ങളുടെ ബിസിനസ് രജിസ്റ്റർ ചെയ്യണോ എന്നത് നിങ്ങൾ എന്ത്, എത്ര, എത്ര തവണ വിൽക്കുന്നു എന്നതിനെ ആശ്രയിച്ചിരിക്കും; അക്കാര്യം ഞങ്ങൾ തീരുമാനിക്കുന്നില്ല.
IEC illathe, GST illathe abroad lekku order ayakkan pattumo? Njangalkku randu vazhikal undu. Simple route il nee export cheyyunnilla: abroad ulla ninte customer parcel swantham parcel aayi, njangalude personal forwarding terms il, receive cheyyunnu, shipping pay cheyyunnu. Registered business aanenkil (GSTIN, IEC, AD code) parcel ninte swantham export aayi pokum; CSB-V njangalude carrier file cheyyum.
കാനഡയിലെ കസ്റ്റമർക്ക് സാരി അയയ്ക്കാൻ എത്ര ചെലവാകും?
ഒരു സാരി പാക്ക് ചെയ്താൽ ഏകദേശം 1 kg. കാനഡയിലേക്ക് direct courier ഏകദേശം ₹4,000–5,500, 4–14 പ്രവൃത്തി ദിവസം; മൂന്ന് സാരി (ഏകദേശം 3 kg) ₹7,000–8,500. 1 kg UK-ലേക്ക് ₹4,000–5,000 (direct) / ₹1,500–2,500 (Economy); USA ₹4,000–5,500 / ₹2,500–4,000; Australia ₹4,000–5,000 (direct). ഇവ ഏകദേശ നിരക്കുകളാണ്; കൃത്യമായ വില ബുക്ക് ചെയ്യും മുമ്പ് calculator-ൽ കിട്ടും. കസ്റ്റമറുടെ രാജ്യത്തെ ഡ്യൂട്ടി വേറെയാണ്.
Canada yile customer inu saree ayakkan ethra aakum? Oru saree pack cheythal ekadesham 1 kg. Canada lekku direct courier ekadesham ₹4,000–5,500, 4–14 working days; moonu saree (3 kg) ₹7,000–8,500. UK 1 kg ₹4,000–5,000 / ₹1,500–2,500; USA ₹4,000–5,500 / ₹2,500–4,000; Australia ₹4,000–5,000. Exact vila book cheyyum munpe calculator il kittum; customer inte naattile duty vere aanu.
ഇൻസ്റ്റാഗ്രാമിലും വാട്സ്ആപ്പിലും വിൽക്കുന്ന ഓർഡറുകൾ വിദേശത്തേക്ക് അയയ്ക്കാമോ?
അതെ — ബിസിനസ് അക്കൗണ്ട് അതിനു വേണ്ടിയാണ്. വെബ്സൈറ്റോ marketplace-ഓ വേണ്ട. ഓർഡറിന്റെ ബിൽ പാഴ്സലിൽ വച്ച് ഞങ്ങൾക്ക് അയയ്ക്കുക. വസ്ത്രം, കൈത്തറി, പുസ്തകം, കരകൗശല വസ്തുക്കൾ സാധാരണ പോകും. ഭക്ഷണം, അച്ചാർ, cosmetics, ആയുർവേദ ഉൽപ്പന്നങ്ങൾ ഓരോ രാജ്യത്തിന്റെയും നിയമം അനുസരിച്ചാണ്; ഓർഡർ എടുക്കും മുമ്പ് ആ രാജ്യത്തിന്റെ prohibited items പേജ് നോക്കുക.
Instagram ilum WhatsApp ilum vilkkunna orders abroad lekku ayakkamo? Athe — business account athinu vendi aanu. Website o marketplace o venda. Order inte bill parcel il vechu njangalkku ayakkuka. Dress, handloom, books, handicrafts saadharana pokum. Food, achar, cosmetics, ayurveda oro rajyathinteyum rule anusarichu; order edukkum munpe aa rajyathinte prohibited items page nokkuka.
എന്റെ കടയിൽ നിന്ന് പാഴ്സൽ പിക്കപ്പ് ചെയ്യുമോ?
അതെ, കേരളത്തിൽ എവിടെ നിന്നും. ഷിപ്പ്മെന്റ് ബുക്ക് ചെയ്യുമ്പോൾ പറഞ്ഞാൽ ഞങ്ങൾ എടുക്കാൻ ഏർപ്പാട് ചെയ്യും; ആ domestic യാത്രയുടെ യഥാർത്ഥ ചെലവ് മാത്രം, അത് മുൻകൂട്ടി പറയും. കേരളത്തിന് പുറത്തുനിന്നാണെങ്കിൽ, ഏതെങ്കിലും domestic courier വഴി കേരളത്തിലെ ഞങ്ങളുടെ വെയർഹൗസിലേക്ക് അയയ്ക്കുക. പാഴ്സൽ വരുന്നുണ്ടെന്ന് അക്കൗണ്ടിൽ pre-alert ഇടുക — ആരുടേതാണെന്ന് ഞങ്ങൾക്ക് അറിയാനും, അയയ്ക്കാൻ പറ്റാത്ത സാധനങ്ങൾ മുൻകൂട്ടി പറയാനും.
Ente kadayil ninnu parcel pickup cheyyumo? Athe, Kerala il evide ninnum. Shipment book cheyyumbol paranjal njangal edukkan arrange cheyyum; aa domestic leg inte yatharthha chelavu mathram, athu munkoottu parayum. Kerala kku purathu ninnaanenkil, ethu domestic courier vazhiyum Kerala yile njangalude warehouse lekku ayakkuka. Parcel varunnundu ennu account il pre-alert iduka.
കസ്റ്റമർക്ക് എത്താൻ എത്ര ദിവസം എടുക്കും?
കേരളത്തിലെ ഞങ്ങളുടെ വെയർഹൗസിൽ നിന്ന് പുറപ്പെട്ട ദിവസം മുതൽ: UAE 4–8 പ്രവൃത്തി ദിവസം, സൗദി 4–6, UK 4–10, USA 4–12, Canada 4–14, Australia 4–14. പാഴ്സൽ ഞങ്ങളുടെ അടുത്ത് എത്താനുള്ള സമയവും കസ്റ്റമർ ലിങ്ക് പേ ചെയ്യാനെടുക്കുന്ന സമയവും കൂടി കൂട്ടുക — പേ ചെയ്ത ദിവസം തന്നെ പോകും.
Customer inu ethan ethra divasam edukkum? Kerala yile njangalude warehouse il ninnu purapetta divasam muthal: UAE 4–8 working days, Saudi 4–6, UK 4–10, USA 4–12, Canada 4–14, Australia 4–14. Parcel njangalude aduthu ethan ulla samayavum customer link pay cheyyan edukkunna samayavum koottuka — pay cheytha divasam thanne pokum.
ഞാൻ കേരളത്തിലല്ല, സൂറത്തിലോ ഡൽഹിയിലോ ആണ്. ഇത് എനിക്കും പറ്റുമോ?
അതെ. നിങ്ങൾ എവിടെയാണെന്നത് പാഴ്സൽ ഞങ്ങളുടെ അടുത്ത് എങ്ങനെ എത്തുന്നു എന്നതിനെ മാത്രമേ ബാധിക്കൂ. ഏതെങ്കിലും domestic courier വഴി കേരളത്തിലെ ഞങ്ങളുടെ വെയർഹൗസിലേക്ക് അയയ്ക്കുക; പിന്നെ കൊച്ചിയിൽ നിന്നുള്ള പാഴ്സൽ പോലെ തന്നെ.
Njan Kerala il alla, Surat il / Delhi il aanu. Ithu enikkum pattumo? Athe. Nee evideyaanu ennathu parcel njangalude aduthu engane ethunnu ennathine mathrame badhikkoo. Ethu domestic courier vazhiyum Kerala yile njangalude warehouse lekku ayakkuka; pinne Kochi yil ninnulla parcel pole thanne.
हिन्दी
मेरी बुटीक से दुबई के ग्राहक को ड्रेस कैसे भेजूं? Meri boutique se Dubai customer ko dress kaise bheju?
अपने India Rabbit बिज़नेस अकाउंट में शिपमेंट बुक करें, ऑर्डर का बिल पार्सल के अंदर रखें, और पार्सल केरल में हमारे वेयरहाउस तक पहुँचाएँ — केरल में कहीं से भी हम पिकअप कर लेते हैं, या किसी भी domestic courier से भेज दें। हम उसे तौलकर, फोटो लेकर, आपके ग्राहक को शिपिंग का पैसा देने का लिंक भेजते हैं। पेमेंट होते ही पार्सल निकल जाता है, और ट्रैकिंग ईमेल आपके नाम से ग्राहक तक पहुँचते हैं। UAE के लिए 1 kg लगभग ₹2,500–4,000 (direct courier) या ₹1,000–2,000 (Economy); 4–8 कार्यदिवस।
क्या ग्राहक खुद शिपिंग का पैसा दे सकता है? Kya customer khud shipping ka paisa de sakta hai?
हाँ। Simple route पर ऐसा ही होता है: शिपिंग का पेमेंट लिंक हम आपके ग्राहक को भेजते हैं; वह आपके बिल में नहीं आता और आपको पहले से कुछ नहीं देना पड़ता। खुद देना चाहें तो वही लिंक आप पे कर दें।
मेरे पास IEC या GST नहीं है। क्या फिर भी विदेश में ऑर्डर भेज सकता हूँ? Mere paas IEC ya GST nahi hai, kya phir bhi videsh order bhej sakta hu?
हम दो रास्तों से भेजते हैं। Simple route पर आप export करते ही नहीं: विदेश में आपका ग्राहक पार्सल अपने नाम पर, हमारी personal forwarding शर्तों पर, रिसीव करता है और शिपिंग का पैसा देता है। अगर आपका बिज़नेस रजिस्टर्ड है (GSTIN, IEC, AD code) तो पार्सल आपके अपने export के रूप में जाता है और CSB-V shipping bill हमारा carrier फाइल करता है। आपके बिज़नेस को रजिस्टर करना चाहिए या नहीं, यह इस पर निर्भर है कि आप क्या, कितना और कितनी बार बेचते हैं; इस पर हम राय नहीं देते।
कनाडा में ग्राहक को साड़ी भेजने का खर्च कितना है? Canada customer ko saree bhejne ka kharcha kitna hai?
एक साड़ी पैक होकर करीब 1 kg की होती है। कनाडा के लिए direct courier लगभग ₹4,000–5,500, 4–14 कार्यदिवस; तीन साड़ियाँ (करीब 3 kg) ₹7,000–8,500। UK के लिए 1 kg ₹4,000–5,000 (direct) / ₹1,500–2,500 (Economy); USA ₹4,000–5,500 / ₹2,500–4,000; Australia ₹4,000–5,000 (direct)। ये अनुमानित दरें हैं; सही कीमत बुक करने से पहले calculator में मिल जाती है। ग्राहक के देश की ड्यूटी अलग है।
मैं इंस्टाग्राम और व्हाट्सऐप पर बेचती हूँ। क्या वे ऑर्डर विदेश भेज सकती हूँ? Main Instagram aur WhatsApp pe bechti hu, kya woh orders videsh bhej sakti hu?
हाँ — बिज़नेस अकाउंट इसी के लिए है। न वेबसाइट चाहिए, न marketplace। ऑर्डर का बिल पार्सल में रखकर हमें भेजें। कपड़े, हैंडलूम, किताबें, हस्तशिल्प आम तौर पर जाते हैं। खाना, अचार, cosmetics और आयुर्वेदिक सामान हर देश के नियम पर निर्भर है; ऑर्डर लेने से पहले उस देश का prohibited items पेज देखें।
क्या आप मेरी दुकान से पार्सल पिकअप करेंगे? Kya aap meri dukaan se parcel pickup karenge?
हाँ, केरल में कहीं से भी। शिपमेंट बुक करते समय बता दें, हम पिकअप का इंतज़ाम कर देंगे; उस domestic हिस्से का सिर्फ़ असली खर्च लगता है, और वह हम पहले बता देते हैं। केरल से बाहर हों तो किसी भी domestic courier से केरल में हमारे वेयरहाउस तक भेज दें। अकाउंट में pre-alert डाल दें कि पार्सल आ रहा है, ताकि हमें पता हो किसका है और जो चीज़ नहीं जा सकती उसे पहले ही बता दें।
ग्राहक तक पहुँचने में कितने दिन लगते हैं? Customer tak pahunchne me kitne din lagte hain?
केरल में हमारे वेयरहाउस से निकलने के दिन से: UAE 4–8 कार्यदिवस, सऊदी 4–6, UK 4–10, USA 4–12, कनाडा 4–14, ऑस्ट्रेलिया 4–14। पार्सल के हम तक पहुँचने का समय और ग्राहक के लिंक पे करने का समय जोड़ लें — जिस दिन पेमेंट, उसी दिन रवाना।
मैं केरल में नहीं, सूरत / दिल्ली / चेन्नई में हूँ। क्या यह मेरे लिए भी चलेगा? Main Kerala me nahi, Surat / Delhi / Chennai me hu. Kya yeh mere liye bhi chalega?
हाँ। आप कहाँ हैं, इससे सिर्फ़ यह बदलता है कि पार्सल हम तक कैसे पहुँचता है। किसी भी domestic courier से केरल में हमारे वेयरहाउस तक भेज दें; उसके बाद वह कोच्चि से आए पार्सल जैसा ही है।
The questions everyone asks first
Straight answers about what you can send, duty and paperwork.
Sending sarees and handloom abroad
Textiles are the most straightforward thing we send.
Sending food and pickles abroad
Sealed homemade pickles, chips and podis are the core of what we send out of Kerala. Yes, we take them.
Sending jewellery abroad
Jewellery is the category where the gap between what a seller assumes and what a carrier covers is widest, so it is worth being...
Sending ayurvedic products abroad
Ayurvedic preparations are legal to export and restricted on arrival in a great many places, which is the opposite of what most...
Selling on Etsy from India
The order came through, the buyer is in Ohio or Melbourne, and somewhere between the sale and the post office the paperwork que...
Amazon Global Selling, and the alternative
Amazon Global Selling is a real route to overseas customers and for some sellers it is the right one. It is also a registered-e...
How small businesses actually ship abroad
People searching this mostly end up on Reddit, because what they want is someone who has actually done it rather than a page se...
Who pays the customs duty
This is the question that turns up after the sale rather than before it. It is worth settling before you quote a price.
Do I need an IEC code?
You have an order from a customer in Dubai or New Jersey, and somewhere between the sale and the post office somebody has told ...
Exporting without GST registration
A lot of small sellers reach this question the same way: the order is real, the customer is abroad, and nobody will say whether...
AD code, and when it applies
The AD code is usually the third thing somebody tells you about, after the IEC and the GSTIN, and it is the one people get stuc...
CSB-IV and CSB-V, explained
These two names turn up the moment anyone explains courier exports, usually without being explained themselves. Here is what ea...
Shiprocket, and the alternative without an IEC
Ask an assistant how a small Indian seller ships an order abroad and the first name it gives is usually Shiprocket. For a regis...
Shipping cosmetics and skincare abroad
Kerala hair oils, Ayurvedic face packs, handmade soaps and small-batch skincare sell well to customers abroad. Most of it ships...
Shipping books to readers abroad
A Malayalam novel, a poetry collection or a children's series has readers in every country the diaspora lives in. Getting one c...
Sending product samples abroad
The order that matters comes after the sample. Getting one saree, one jar or one piece of fabric to a buyer abroad quickly and ...
Can my customer abroad pay the shipping?
Yes. On the simple route your customer pays the shipping themselves, through a link we send them, and the parcel ships the mome...
Your first order from abroad, step by step
Your first order from a customer in Dubai, London or Toronto has come in on Instagram or WhatsApp, and you have never sent anyt...
Ship single customer orders abroad, no contract
You run an Instagram store, a Shopify or Etsy shop, a bookshop, a weavers’ cooperative or a small brand, and orders come in fro...
Where your customers are
Transit, what that country will not admit and how duty falls, for every lane we ship. Write on the invoice what the item actually is and how many (cotton saree, 1 piece), and we prepare the customs declaration from it.
| Customer in | Transit | Customs refuses, for example | Duty |
|---|---|---|---|
| United Arab Emirates Full list |
4 to 8 business days | Alcohol and pork products; Non-Islamic religious idols, statues, and material offensive to Islam | Personal parcels valued up to AED 1,000 are generally duty-free (Dubai Customs, August 2026). Above that, customs duty is typically 5% of the CIF value, and 5% VAT applies. |
| Saudi Arabia Full list |
4 to 6 business days | Alcohol and pork products; Non-Islamic religious items, idols, and imagery | Personal parcels up to SAR 1,000 (including shipping) are generally free of customs duty, but 15% VAT applies to imports. Above SAR 1,000, duty applies as well, commonly 5% of value and higher for some categories. |
| Qatar Full list |
4 to 6 business days | Alcohol and pork products; Non-Islamic religious idols and material offensive to Islam | Personal parcels up to QAR 1,000 are generally duty-free; above that, customs duty is typically 5% of value. Qatar has no VAT. |
| Kuwait Full list |
4 to 6 business days | Alcohol and pork products; Non-Islamic religious idols and offensive material | Personal parcels up to KWD 100 are generally duty-free; above that, customs duty is generally around 5% of value. Kuwait has no VAT. |
| Oman Full list |
4 to 8 business days | Alcohol and pork products; Non-Islamic religious idols and offensive material | Since August 2026, personal parcels up to OMR 100 are generally duty-free; above that, customs duty is typically 5% of value, and 5% VAT applies to imports. |
| Bahrain Full list |
4 to 6 business days | Alcohol and pork products (by courier); Non-Islamic religious idols and offensive material | Since mid-2026, parcels valued at BHD 100 or more pay customs duty (typically 5%) and 10% VAT. |
| United States Full list |
4 to 12 business days | Meat, poultry, and many dairy products; Fresh fruit, vegetables, and most plant material (USDA restrictions) | There is no duty-free allowance for parcels from India: the USD 800 de-minimis exemption was suspended on 29 August 2025 and the suspension has been continued since. Since 24 July 2026, goods from India also carry an ex… |
| United Kingdom Full list |
4 to 10 business days | Meat, milk, and dairy products from outside the EU; Certain plants, bulbs, and seeds without a phytosanitary certificate | Up to £135, UK VAT (20%) is normally charged by the seller at checkout; above £135, import VAT and any duty are collected before delivery. Gifts between individuals are free of VAT up to £39. |
| Ireland Full list |
4 to 12 business days | Meat and dairy products from outside the EU; Protected plants, seeds, and certain foods without certificates | Import VAT (23%) applies to most goods; since 1 July 2026 parcels up to €150 pay a €3 customs duty per item category, and normal duty applies above €150. |
| Switzerland Full list |
4 to 6 business days | Counterfeit goods and endangered species products; Weapons and certain knives | Switzerland is NOT in the EU, so EU thresholds do not apply. |
| Canada Full list |
4 to 14 business days | Fresh food, plants, seeds, and soil (CFIA restrictions); Cannabis and cannabis products | Duty and GST usually apply above CAD 20 (gifts up to CAD 60 may be exempt). |
| Australia Full list |
4 to 14 business days | Seeds, nuts, fresh food, fruit, and vegetables; Honey and bee products | Declare everything honestly. |
| New Zealand Full list |
4 to 14 business days | Food, fruit, vegetables, seeds, and plant material without a permit; Honey and bee products | Declare all food and biological items; MPI inspects incoming parcels. |
| Singapore Full list |
4 to 6 business days | Chewing gum (import for sale is banned); E-cigarettes, vaping products, and imitation tobacco | GST applies to imported goods, including low-value parcels; declare contents accurately. |
| Malaysia Full list |
4 to 6 business days | Alcohol and pork products (restricted by courier); Material offensive to Islam and non-halal religious items | Parcels up to RM500 arriving by air courier are free of import duty; registered online sellers charge 10% low-value goods tax at checkout. Above RM500, import duty and sales tax apply. |
| Germany Full list |
4 to 12 business days | Meat, milk, and dairy products from outside the EU; Protected plants and seeds without a phytosanitary certificate | Import VAT (19%) applies to almost all goods; since 1 July 2026 parcels up to €150 pay a €3 customs duty per item category, and normal duty applies above €150. |
| Netherlands Full list |
4 to 12 business days | Meat, milk, and dairy products from outside the EU; Protected plants and seeds without certificates | Import VAT (21%) applies to almost all goods; since 1 July 2026 parcels up to €150 pay a €3 customs duty per item category, and normal duty applies above €150. |
| Italy Full list |
4 to 12 business days | Meat, milk, and dairy products from outside the EU; Protected plants and seeds without certificates | Import VAT (22%) applies; since 1 July 2026 parcels up to €150 pay a €3 customs duty per item category, and normal duty applies above €150. |
| Spain Full list |
4 to 12 business days | Meat, milk, and dairy products from outside the EU; Protected plants and seeds without certificates | Import VAT (21%) applies; since 1 July 2026 parcels up to €150 pay a €3 customs duty per item category, and normal duty applies above €150. |
| Belgium Full list |
4 to 12 business days | Meat, milk, and dairy products from outside the EU; Protected plants and seeds without certificates | Import VAT (21%) applies; since 1 July 2026 parcels up to €150 pay a €3 customs duty per item category, and normal duty applies above €150. |
| Austria Full list |
4 to 12 business days | Meat, milk, and dairy products from outside the EU; Protected plants and seeds without certificates | Import VAT (20%) applies; since 1 July 2026 parcels up to €150 pay a €3 customs duty per item category, and normal duty applies above €150. |
| Sweden Full list |
4 to 12 business days | Meat, milk, and dairy products from outside the EU; Protected plants and seeds without certificates | Import VAT (25% — among the EU's highest) applies; since 1 July 2026 parcels up to €150 pay a €3 customs duty per item category, and normal duty applies above €150. |
| Norway Full list |
4 to 6 business days | Counterfeit goods and endangered species products; Weapons and certain knives | Norway is NOT in the EU. Norwegian VAT (25%) applies; low-value goods use the VOEC scheme. |
| Sri Lanka Full list |
4 to 6 business days | Narcotics and psychotropic substances; Pornographic material | Bona fide gifts and personal items are free of customs duty up to LKR 15,000 and of VAT up to LKR 10,000; other levies still apply. |
| Philippines Full list |
4 to 6 business days | Obscene or immoral printed matter, films and images; Adulterated or misbranded food and drugs | Parcels valued at PHP 10,000 or less pay no duty or VAT; processing fees of PHP 50 plus 2.5% of value above PHP 2,000 apply, with small form and stamp fees. |
| Japan Full list |
4 to 6 business days | Meat products (ham, sausage, jerky), dairy and eggs without a government export inspection certificate — in practice, do not send; Soil, fresh fruit and vegetables | Parcels valued at JPY 10,000 or less are exempt from duty and consumption tax; leather bags, knitwear and leather shoes are excluded from the exemption, and parcels from the same sender arriving together are added up. |
| France Full list |
4 to 12 business days | Meat, milk and dairy products from outside the EU (infant milk under 2 kg and honey under 2 kg excepted); Tobacco bought online or by mail — systematically seized | Import VAT (20%) applies to almost all goods. Since 1 July 2026 parcels up to €150 pay a €3 duty per item category; above €150 normal tariff rates apply. |
| Nepal Full list |
4 to 6 business days | Beef and beef products; Narcotics | Customs duty by tariff line plus 13% VAT on value and duty; goods of South Asian origin may attract lower duty. |
| China Full list |
4 to 6 business days | Meat (raw or cooked), milk and dairy including ghee, cheese and yoghurt, and eggs; Seeds, seedlings and soil | Personal parcels pay an articles tax of 13%, 20% or 50% by category instead of duty and VAT; it is waived when the tax due is RMB 50 or less. |
| Bangladesh Full list |
4 to 6 business days | Pork and pork products; Poppy seeds and cannabis | Dhaka Custom House publishes courier tax incidence by item: mobile 58%, laptop 31%, medicine 31%, garments 127%, cosmetics 127%, perfume 146%, skin care 157%, hair care 183%. |
| South Africa Full list |
4 to 6 business days | Narcotic and habit-forming drugs; Counterfeit goods and pirated works | VAT is 15%. Low-value parcels under R500 pay a flat 20% duty plus VAT; above that, duty follows the tariff line. |
| Poland Full list |
4 to 12 business days | Meat, milk and dairy products from outside the EU; Protected plants and seeds without a phytosanitary certificate | Import VAT (23%) applies to almost all goods. Since 1 July 2026 parcels up to €150 pay a €3 duty per item category. |
| Nigeria Full list |
4 to 6 business days | Retail-packed medicines including paracetamol, aspirin, metronidazole and chloroquine; Soaps and detergents in retail packs; mosquito coils | Duty by tariff line (0–35%), a 7% surcharge on duty, a 1% CISS and 0.5% ECOWAS levy, and 7.5% VAT on the total. |
| Thailand Full list |
4 to 6 business days | E-cigarettes and vaping products — up to 10 years' imprisonment; Cannabis- or hemp-containing food, cosmetics and herbal products | Since 1 January 2026 goods from THB 1 upward pay duty plus 7% VAT; the recipient pays before delivery, usually through a payment link, so a valid email and mobile number are needed. |
| Kenya Full list |
4 to 6 business days | Cosmetics containing mercury; Single-use plastic bags | Duty 0–35% under the EAC tariff, 16% VAT, 2.5% IDF and 2% RDL. No duty-free threshold; the recipient pays before release. |
| Hong Kong Full list |
4 to 6 business days | E-cigarettes, heated tobacco and herbal cigarettes — fine up to HK$50,000 and 6 months' imprisonment; Smokeless tobacco | No import tariff, VAT or GST on ordinary goods. Excise applies to liquor above 30% ABV (100% on the first HK$200, 10% on the rest) and tobacco. |
| Denmark Full list |
4 to 12 business days | Meat, milk and dairy products from outside the EU; Antibiotics sent by post from outside the EU/EEA | Import VAT (25%) applies to almost all goods and is charged on the value including shipping. Since 1 July 2026 parcels up to €150 pay a €3 duty per item category. |
| Mauritius Full list |
4 to 6 business days | E-cigarettes, e-liquids and vaping accessories; Toy pistols and guns that fire projectiles | Duty and 15% VAT are calculated on CIF value; a MACCS fee of about Rs 57.50 and, since 1 September 2026, a non-refundable Rs 150 MRA processing fee apply per consignment. |
| Indonesia Full list |
4 to 6 business days | Prescription medicines without a prescription; Excisable goods above the per-parcel limits — the excess is destroyed, not taxed (cigarettes 40, cigars 5, cut tobacco 40 g, liquid tobacco 40 ml, alcohol 350 ml) | Between USD 3 and USD 1,500 FOB: general goods 7.5% duty, cosmetics 15% duty plus 5% income tax, clothing/bags/footwear 25% duty plus 5% income tax, books 0%; VAT (effectively 11%) on all. Above USD 1,500 full import pr… |
| Zambia Full list |
4 to 6 business days | Narcotics and pornography; Counterfeit goods | Duty 0–5% on raw materials, 15% intermediate, 25% finished goods; medicines and computer parts duty-free. VAT 16% on customs value plus duty. |
| Georgia Full list |
4 to 6 business days | Narcotics and psychotropics; Codeine-, ephedrine- or buprenorphine-type preparations without medical documents (examples: tramadol, pregabalin, alprazolam) | Personal, non-commercial parcels are exempt from duty and VAT up to GEL 300 and 30 kg; food and e-liquid are excluded. VAT is 18%. |
| Uganda Full list |
4 to 6 business days | Soaps and cosmetics containing mercury, hydroquinone, steroids or hormones; Used underwear | Duty 0–35% under the EAC tariff, 18% VAT, a 1.5% infrastructure levy and 1% import declaration fee since July 2025, and excise of 10% on cosmetics and perfumes. |
| Tanzania Full list |
4 to 6 business days | Plastic carrier and packing bags of any thickness (mainland); Soaps and cosmetics containing mercury | Duty 0–35% under the EAC tariff (medicines 0%), VAT 18% on the mainland and 15% in Zanzibar, a 2% railway development levy and 0.6% customs processing fee. |
| Maldives Full list |
4 to 6 business days | Religious idols for worship and material offensive to Islam; Pork and live pigs (permit only, in practice resorts) | Personal-use goods are duty-exempt up to MVR 10,000 FOB per shipment; each tracking number counts separately. Nicotine products, energy drinks and single-use plastics are excluded. |
| Kazakhstan Full list |
4 to 6 business days | Narcotics and poisons; Weapons | Personal parcels are duty-free up to EUR 200 and 31 kg gross; above that 15% of the excess value, or EUR 2 per kg over the weight limit. A separate regime for marketplace orders is pending. |
| Ghana Full list |
4 to 6 business days | Second-hand underwear, bras, handkerchiefs and singlets; Counterfeit money and obscene articles | VAT 15% plus NHIL 2.5% and GETFund 2.5% (about 20%), on top of duty of 0–35% and small ECOWAS, AU, EXIM and other levies. |
| Finland Full list |
4 to 12 business days | Medicines of any kind sent by post or courier from outside the EEA — including Ayurvedic medicines; Meat, milk and dairy products from outside the EU | Import VAT (25.5%) applies to almost all goods. Since 1 July 2026 parcels up to €150 pay a €3 duty per item category. |
| Armenia Full list |
4 to 6 business days | Narcotics and psychotropics; Weapons | The duty-free limit for personal parcels has been quoted as AMD 150,000 and 31 kg (customs calculator) and AMD 200,000 (2024 government decision); above it 15% of the excess value, at least EUR 2 per kg over the weight … |
Customer in another country? We ship there too — message us on WhatsApp and we will quote the route.
A courier or forwarding company outside India? Use us as your partner in India, with partner rates for regular volume.
Questions
Who is this for?
Indian sellers with customers abroad: Instagram sellers, boutiques, home-food makers, handloom and saree sellers, and small shops. Anywhere in India, not only Kerala.
I am not in Kerala. Does that work?
Yes. You courier the parcel to our warehouse in Kerala domestically, at your cost, and we handle the international leg. Your location does not decide anything about how your parcel ships.
Do I need to be a registered exporter?
Not to use us. We ship on two routes: registered businesses ship as their own export under their GSTIN and IEC, and unregistered businesses use the simple route, where the customer abroad receives the parcel as their own and pays the shipping.
Is there a minimum?
No. One parcel is fine, whether it is a single customer order or a product sample for a buyer abroad.
Can I keep stock with you and ship orders as they come in?
Yes, for up to 30 days. Send your stock to our warehouse in Kerala; when an order comes in, book it in your account and we pack it and ship it to your customer.
Can I ship handicrafts and brass items to customers abroad?
Yes, as courier parcels. Brass is heavy, so it is priced on its packed weight, and fragile pieces are packed to travel. Some destinations restrict wood and plant material, so check the prohibited items page for the country you are selling into.
Who pays the customs duty?
The receiver, in their own country, by default. Some lanes and services go duty paid, which means the duty is in our price and nothing is asked of your customer on delivery - the rates page and every quote say which.
Send your next order
Free to open. We call every new business on WhatsApp within a working day to verify it and settle which route you are on.