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Shipping to New Zealand: what is not allowed

Like Australia, New Zealand enforces strict biosecurity (MPI). Food, plant, and animal materials need declaration.

Not accepted for New Zealand

  • Food, fruit, vegetables, seeds, and plant material without a permit
  • Honey and bee products
  • Wooden and cane items, and untreated plant material
  • Meat, dairy, and egg products
  • Soil and used items carrying soil (e.g., dirty footwear/equipment)

Allowed, with conditions

  • Packaged, sealed food — must be declared
  • Medicines — personal quantity with a prescription

Declare all food and biological items; MPI inspects incoming parcels.

Up to NZ$1,000, overseas sellers may charge 15% GST at checkout and Customs collects nothing; since 1 April 2026 a small levy applies per parcel. Above NZ$1,000, Customs collects duty, GST and an entry charge.

Indian and Kerala food to New Zealand, item by item

Customs does not care whether food is Indian. It cares about three things: animal origin — meat, fish, dairy, egg; plant and seed material — raw grain, seeds, nuts, fresh produce; and everything else, sealed and commercially packaged, which is broadly fine when it is declared accurately. Almost every Kerala snack sits in the third group. Almost every refusal sits in the first two.

Usually fine, sealed and declared

  • Nendran and banana chips, tapioca chips, jackfruit chips
  • Murukku, achappam, kuzhalappam, mixture, pakkavada
  • Sharkara varatti and jaggery-coated snacks
  • Pappadam
  • Kerala halwa and commercially packaged sweets with no dairy
  • Vegetarian pickles — mango, lemon, garlic, puli inji
  • Chammanthi podi, idli and dosa podi, sambar and curry powders, masala
  • Cardamom, black pepper, cloves and other dry Malabar spices
  • Tea and coffee powder

Send with care

  • Anything homemade, loose-packed or relabelled
  • Payasam, halwa and dessert mixes, which often contain milk powder and are then treated as dairy rather than as a snack
  • Matta rice and any raw grain, pulse, seed or raw nut — this is plant material, not groceries, and it is judged as such
  • Coconut oil and liquid pickles, which are allowed but leak; tell us on the pre-alert so we pack them separately
  • Wooden or woven packaging, gift baskets and dried leaves used as padding, which are inspected as plant material in their own right
  • Jaggery-coated snacks and halwa, which are allowed but arrive soft after a long sector

Do not send to New Zealand

  • Seeds, raw nuts, raw grains and pulses — matta rice included
  • Fresh fruit and vegetables, and anything with soil or plant debris on it
  • Meat, dairy, egg and honey
  • Homemade food of any kind, however well sealed

These are the strictest destinations we ship to. Every food item must be declared. Commercially packaged, clearly labelled vegetarian snacks, spices and pickles are frequently allowed. Raw grain and anything homemade should not be sent.

On the New Zealand route in particular

New Zealand biosecurity is as strict as Australia. Food and plant products must be declared exactly.

Normal transit on this route is 4 to 14 business days from our warehouse in Kerala.

Quick answers: shipping from India to New Zealand

What can I not send from India to New Zealand?

New Zealand does not accept: food, fruit, vegetables, seeds, and plant material without a permit; honey and bee products; wooden and cane items, and untreated plant material; meat, dairy, and egg products; soil and used items carrying soil (e.g., dirty footwear/equipment). On every route, we also cannot carry anything with a battery, mobile phones and laptops, real gold, silver or diamond jewellery, or anything flammable or pressurised such as perfume, aerosols and nail polish.

Can I send medicines from India to New Zealand?

Yes, within limits: medicines — personal quantity with a prescription. Controlled and psychotropic medicines need clearance first, so ask us before you order them.

Can I send Indian food to New Zealand?

Sealed, commercially packaged food usually goes, declared accurately: nendran and banana chips, tapioca chips, jackfruit chips; murukku, achappam, kuzhalappam, mixture, pakkavada; sharkara varatti and jaggery-coated snacks. Do not send: seeds, raw nuts, raw grains and pulses; fresh fruit and vegetables, and anything with soil or plant debris on it.

How long does a parcel from India to New Zealand take?

Normal transit on this route is 4 to 14 business days from our warehouse in Kerala.

Will I pay customs duty or tax in New Zealand?

Up to NZ$1,000, overseas sellers may charge 15% GST at checkout and Customs collects nothing; since 1 April 2026 a small levy applies per parcel. Above NZ$1,000, Customs collects duty, GST and an entry charge.

Never accepted, wherever you are

These are refused by the airlines, by Indian export rules or by us, so they cannot leave our warehouse for any destination.

Prohibited, restricted and dangerous goods, in one line each. Prohibited means it cannot be sent at all. Restricted means it can travel, but only under conditions your country sets, such as a personal quantity, a prescription or a declaration; those are listed under each destination. Dangerous goods are what airlines treat as a hazard on board: anything flammable, corrosive or pressurised. We also cannot ship anything with a battery, or anything that burns, such as agarbatti and camphor.

  • Cash, currency, cheques, bullion, and loose precious stones
  • Narcotics, illegal drugs, and psychotropic substances
  • Firearms, ammunition, explosives, fireworks, and weapons (including replicas)
  • Anything with a battery, including power banks, battery-operated toys and watches
  • Mobile phones and laptops
  • Real gold, silver and diamond jewellery
  • Flammable, corrosive, or pressurised goods — perfumes/deodorant sprays, aerosols, nail polish and remover, paints, thinners, fuel, gas cylinders, lighters, and matches
  • Anything that burns: agarbatti (incense sticks), dhoop, camphor, sambrani and candles
  • Live animals, plants, seeds, soil, and products of endangered species (CITES)
  • Pornographic, obscene, or seditious material
  • Counterfeit goods and pirated media
  • Human remains, biological samples, and infectious substances
  • Radioactive and toxic substances

Medicines and supplements are the one thing to check before you order. They are not banned — almost every destination lets a personal quantity through in its original packaging with a copy of the prescription. What changes from country to country is how much counts as personal, whose name the prescription has to be in, and which ingredients need clearance from that country's health authority first.

The rule for New Zealand is under Allowed, with conditions above. Controlled and psychotropic medicines are a separate case: several countries want their own health authority to clear the parcel first, so check with us before you order rather than after it arrives with us.

If you are not sure about something, ask on WhatsApp before you order it.

The same list, talked through

Three and a half minutes on what cannot leave India, what your own country will not let in, and the things that travel perfectly well once the paperwork is right.

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